Kivoo
WhatsApp Commerce by Kivoo

Turn chats into checkout.

Most African shoppers buy where they chat. Kivoo lets you share products, take orders, send payment links and confirm sales, all inside WhatsApp.

Start Selling on WhatsApp Explore Platform

Official WhatsApp Cloud API · No card required

K

Kivoo Store

online

Hi! Do you still have the Ankara Maxi Dress? 👗9:41
In stock

Ankara Maxi Dress

Handmade · Size S–XL

XAF 24,500Buy now

Yes! Here it is 😍 Tap Buy now to checkout.9:42

Perfect, how do I pay? 💳9:42

Secure checkout

kivoo.link/pay/19xQ

Pay by card or Mobile Money here 👆9:43

Payment received · Order #19xQ confirmed
Type a message…

Everything in one chat

A complete storefront inside WhatsApp

From the first “is this available?” to a confirmed, paid order, without your customer ever leaving the app they love.

Share products

Send rich product cards with photos, price and a buy button straight into chat.

Order updates

Auto-notify customers when orders are confirmed, packed, shipped and delivered.

Customer messaging

One shared inbox for your whole team to reply, tag and resolve conversations.

Abandoned-cart recovery

Win back lost sales with friendly, automated reminder templates.

Sales workflows

Guide buyers from question to checkout with smart, automated reply flows.

Payment links

Drop a secure checkout link in chat and get paid by card or mobile money.

Share & sell

Share products and keep buyers in the loop

Send rich product cards in a tap, then let Kivoo handle every update automatically, so customers always know what’s happening with their order.

  • Rich product cards with photo, price & buy button
  • Order confirmed, packed, shipped & delivered alerts
  • Delivery tracking links sent straight to chat
  • Works with your existing WhatsApp number

Order #19xQ · live updates

  1. Order confirmed

    9:43 AM

  2. Packed & ready

    10:15 AM

  3. Out for delivery

    11:02 AM

  4. Delivered

    Pending

Shared inbox

3 open
  • AN

    Amara N.

    now

    Perfect, how do I pay? 💳

  • CO

    Chidi O.

    5m

    Do you ship to Lagos?

  • EM

    Esi M.

    1h

    Thanks, order received! 🙏

Customer messaging

One shared inbox for your whole team

Reply faster with a single, organised inbox. Assign chats, add tags, leave internal notes and never lose a conversation, even as your team grows.

  • Team inbox with assignment & internal notes
  • Quick replies and saved message templates
  • Tags, labels and conversation history
  • AI-assisted reply suggestions

Recover lost sales

Abandoned-cart & re-engagement templates

Ready-to-send, approved message templates that win back shoppers and bring customers back, automatically, at the right moment.

Abandoned cart
Hi Amara! 👋 You left the Ankara Maxi Dress in your cart. Complete your order in the next hour and we'll add free delivery. 🛍️
Order shipped
Good news! 📦 Your order #19xQ is on its way and arrives today. Track it here: kivoo.link/track/19xQ
Back in stock
The Shea Butter Jar you wanted is back! ✨ Tap below to grab yours before it sells out again.
Win-back
We miss you, Chidi! Here's 10% off your next order, just reply YES and we'll send your code. 💚

Sales workflows

From question to checkout, automatically

Kivoo guides every conversation through a proven path that turns curious chatters into paying customers.

01

Customer asks

A shopper messages your WhatsApp asking about a product.

02

Kivoo shares the card

Send a rich product card with price, photo and a buy button.

03

Payment link

Drop a secure checkout link, card, bank or mobile money.

04

Order confirmed

Auto-confirm the order and trigger shipping updates.

Sell where your customers already are

Turn your WhatsApp into a checkout today.

Share products, take orders and get paid, all in the app your customers love. Free to start, no card required.

Start Selling on WhatsApp